Privacy Policy

We, HEXOLT LIFE SOLUTIONS PRIVATE LIMITED, are registered at Plot No 69, Saket Nagar, Suyog Nagar, Near Apollo Pharmacy, Nagpur-440027. At Wavefin, we value your trust and respect your privacy. This Privacy Policy provides details about how your data is collected, stored, and used by us.

By using the Wavefin website, application, or services, you expressly consent to the terms of this Privacy Policy. If you do not agree with the terms, please do not use or access Wavefin's services.

Note: This Privacy Policy may change without prior notification. Please review it periodically to stay updated. This policy applies uniformly to Wavefin's website, mobile application, and related platforms.

1. General

  • We do not sell, share, or rent your personal information to any third party.
  • Any emails, messages, or notifications from Wavefin will be strictly related to services and products.
  • General statistical information (such as the number of users, services used, etc.) may be shared without revealing personal details.
  • We may disclose your information if required by law or under a legal request.

2. Personal Information

"Personal Information" includes data that identifies an individual, such as name, address, contact details, email ID, payment information, and any other details voluntarily provided by users when availing Wavefin services.

While using Wavefin, we may collect device information, IP address, browser type, and site usage statistics.

3. Use of Personal Information

We use your personal information to:

  • Provide services and products you request.
  • Manage transactions and resolve disputes.
  • Detect and prevent fraud or unauthorized activities.
  • Send service updates, offers, and promotional content based on your preferences.
  • Conduct optional surveys to enhance user experience.

4. Links to Third-Party Sites

Wavefin may contain links to external websites. We are not responsible for their privacy practices or content. Users should review third-party privacy policies when visiting such sites.

5. Security Measures

Wavefin implements strict security practices to protect user data from unauthorized access, misuse, or alteration. We use secure servers and encryption protocols to safeguard sensitive information.

6. Consent

By using Wavefin and providing your information, you consent to the collection, storage, and use of your data as outlined in this Privacy Policy. This includes consent for sharing information when required under legal obligations.

7. Customer Support & Complaints

For any privacy-related queries, cancellation, or refund requests, please contact us:

📧 Email: support@wavefin.tech
đź“Ť Address: Plot No 69, Saket Nagar, Suyog Nagar, Near Apollo Pharmacy, Nagpur-440027

Resolution Timelines:

  • First Response: Within 2 working days
  • Final Resolution: Within 4 working days

If additional time is required, users will be notified along with the reason for the delay and the expected resolution timeline.

This Privacy Policy is effective as of 15 February 2025. By continuing to use Wavefin’s services, you agree to the terms outlined above.